Hearing Services

Technology, savings, support. We’ve got you covered.

Hearing loss can happen at any age, and treating it early can help improve your overall well-being. It’s estimated that 26 million people in the U.S. between ages 20 and 69 have hearing loss. There’s no need to miss out. Through EPIC Hearing Healthcare (EPIC), you can get a hearing test and hearing aids as part of your health plan.

Make the most of your hearing aid benefit

You have access to all that EPIC has to offer to help treat hearing loss and hear life to the fullest.

  • Choose from 2,000+ hearing aid models and styles from the industry’s top brands, all at significant savings
  • Get virtual care with hearing aids delivered directly to your door or in-person care at 7,000+ hearing providers nationwide—both with support every step of the way
  • Experience innovative technology including RelateTM, EPIC’s private-labeled hearing aid brand, featuring recharging capabilities, connection to 2 Bluetooth® devices, tap control and a smartphone app

Discover more hearing aid choices than ever before

You have the power to choose the hearing aids that fit you best as well as how you receive your care and support. Right2You virtual care allows you to meet with a licensed hearing professional for virtual follow-up visits, remote hearing aid adjustments and more. In-person care provides nearly unlimited hearing aid choices available through a local hearing provider near you.

Hearing care built for a better experience

In 2022, EPIC Hearing Healthcare (EPIC) delivers flexible hearing care options and support for the many needs, preferences and stages of the hearing health journey.

1. Right2You virtual care

This convenient option provides virtual appointments with a licensed EPIC hearing professional from the comfort of home, as well as custom-programmed hearing aids delivered directly to the door with remote hearing aid adjustments.* The simple process includes just 5 steps.

  • Call EPIC at 1-866-956-5400 to learn more
  • Take a quick online hearing test at EPICHearing.com/test*
  • Licensed hearing professional calls to review test results and discuss any additional necessary testing
  • Meet with an EPIC hearing professional to discuss hearing aid recommendations and to order RelateTM or Phonak hearing aids
  • Receive hearing aids delivered right to the doorstep along with a virtual hearing aid fitting and follow-up care

Program features

Right2You provides trusted hearing aid options and convenient virtual care.

  • Right2You provides trusted hearing aid options and convenient virtual care.
  • Advanced hearing aid technology such as rechargeable battery options, remote adjustments, tap control, connection to 2 Bluetooth® devices and more
  • Charging case included with purchase
  • 3 online follow-up visits included after hearing aid purchase**
  • 70-day trial period
  • 3-year extended warranty covers repair and 1-time loss/damage replacement***

2. In-person care

This option provides in-person appointments with a licensed EPIC hearing professional at more than 7,000 locations nationwide. Receive an in-person hearing aid evaluation, a hearing aid fitting and adjustments. Here’s how it works:

  • Visit EPICHearing.com or call EPIC at 1-866-956-5400 to schedule an appointment
  • Have eligibility validated, discuss product and service options, receive provider consult letter
  • Visit an EPIC provider for hearing test and consultation
  • Discuss pricing, pay out-of-pocket costs (if any), order hearing aids
  • Receive hearing aids, fitting and follow-up care at in-person visits

Program features

In-person care allows for an extensive variety of hearing aid choices complete with service and support.

  • Choice of 2,000+ hearing aid models and styles from the industry’s top brands, including BeltoneTM, Oticon, Phonak, ReSound, Signia, Starkey®, UnitronTM and Widex®
  • Advanced hearing aid technology such as rechargeable battery options, Bluetooth streaming and more
  • Charging case or extra batteries included with purchase
  • 3 in-person follow-up visits included after hearing aid purchase
  • 45-day trial period
  • 3-year extended warranty covers repair and 1-time loss/damage replacement***

Explore your options today

To start using your hearing aid benefit, visit EPICHearing.com. You can even take an online hearing test to determine if you have hearing loss.*

Or, call 1-866-956-5400, TTY 711, 8 a.m. to 8 p.m. CT, Monday through Friday.

Epic Hearing Healthcare

Savings of 35% - 65%

The Ear Professionals International Corporation (EPIC) Hearing Service Network offers EyeBenefits Members a national alliance of independent ear physicians and audiologists dedicated to high-quality hearing care.

Hearing Discounts

The EPIC benefit ensures substantial savings - between 35% - 65% on name brand hearing aids and products that protect and improve hearing.

Please note: Call 1-866-956-5400 to register and receive a referral to a local participating provider. Make sure you identify yourself as an EyeBenefits member.

EPIC Savings Chart

EyeBenefits Member Hearing Savings

Purchase of One Hearing Aid Non EPIC Provider Network EPIC Provider Network
Standard Retail Price $3,500.00 $2,400.00
Typical Discount $1,200.00 $1,200.00

EyeBenefits Members save 48% using EPIC Provider - see the above chart. In addition, EPIC offers savings on hearing aid batteries, swimming ear plugs, musician ear plugs, telephone and wireless TV amplification, and hearing aid compatible cell phones.

* The online hearing test is not designed to replace a professional hearing test. A visit to an in-person hearing provider may be required.

1 Center for Hearing and Communication. Statistics and facts about hearing loss. chchearing.org/facts-about-hearing-loss/. Accessed July 2020. 2 Based on suggested manufacturer pricing. All trademarks are the property of their respective owners.

*In-person visit to a local hearing provider may be required.

**Hearing aids purchased in the Silver technology level receive 1 follow-up visit.

***One-time professional fee may apply.

This is not an insurance nor managed care product, and fees or charges for services in excess of those defined in program materials are the member’s responsibility. EPIC Hearing Healthcare does not endorse nor guarantee hearing aid products/services available through the hearing program. This program may not be available in all states or for all group sizes. Components subject to change.

Insurance coverage provided by or through EPIC Hearing Healthcare or its affiliates. Administrative services provided by EPIC Hearing Healthcare.